Thanks to the great progress in software development, it has become almost normal that you can get a very fast web service everywhere with all the extensions such as email, ftp, etc. at reasonable prices. We do not want to bore you with these obvious things and win you over with convincing arguments as a customer, which will be listed below.
Web hosts differ primarily in extreme situations, e.g. “Website totally out of control”. Rackhansa will give you friendly help rather than blocking your website if you do not hire an expert to fix it immediately. With our Business Support you are always on the safe side.
Free business support
We know from experience that technical support is much needed only in the setup phase and almost never in the production phase. If you do not work around the clock, then the lack of 24/7 telephone service is not really detrimental to you. We compensate for this with free business support and low monthly rates.
By business support we mean friendly, solution-oriented technical support and customer-friendly advice. Of course, we can not know everything, but we would not deny you a known solution because your project progress is more important than the scope of services offered.
Telephone service is available at normal office hours. You can contact us around the clock via the ticket system. Technical support is also provided in the evenings and at weekends.
Pay as you go
We follow the principle “customer loyalty through excellent services”. At Rackhansa you can cancel at any time with one click at the end of the prepaid period.
Free relocation service
We are happy to transfer your domains and related services, such as websites, mail accounts, and IMap mailboxes, to our server infrastructure and provide configurations for optimal operation. The only requirement is that your current provider does not use proprietary software.